Predator Helios 300 does not boot, charge, charging indicator does not turn on

dmarc

Hello,

I have had a problem for several weeks:

When using the laptop, the screen went black and it stopped working entirely. Thr charging indicator also turned off. It does not boot or charge or show the charging light indicator.

Here's what I've tried:

• Removing the battery, holding power for 15 seconds, putting battery back in, charging, trying to turn power on
• Removing RAM sticks and putting them back (yeah)
• A second charger
• A USB-C charger
• Removing battery and running on wall power only

Despite this, the charging indicator never turned on and the laptop never booted. I did change the battery about a year or so ago and it worked since then, but no longer.

Does anyone have any wisdom for me? Is it over for this laptop?

Thank you so much!!!

Puraw

Hi dmarc,

Thanks for listing everything you’ve tried — that helps narrow it down. Since the Predator Helios 300 isn’t showing any signs of life (no boot, no charge light, no response to power button), this could be a deeper hardware issue affecting the power rail or system board.

Before assuming the worst, here are two steps you can try:

• Create a USB Windows Recovery Disk on another PC running the same Windows version. Plug it into your Helios 300 and try booting into repair mode. If the system responds, it may be a firmware or bootloader issue rather than hardware failure.
• If there’s still no response — no lights, no fan spin, no screen flicker — it’s time to take the laptop to Acer Services in your country. They can check the power rail, DC-in circuit, and mainboard integrity. Since you’ve already tested with a second charger and bypassed the battery, this points to a deeper fault.

Let us know if you manage to get any reaction from the recovery disk — that’ll help confirm whether it’s salvageable without board-level repair.