USB C Port stopped working - UCM-UCSI ACPI Device - Code 10 error

swalshire

Hi all,

Unfortunately, woke up one day to work and the USBC ports stopped working (display thunderbolt and power one)

From looking on this forum and google, this problem is common in laptops - however typically is error 43, where rebooting clears this.

However this error - 'This device cannot start. (Code 10) - The I/O device is configured incorrectly or the configuration parameters to the driver are incorrect.'

I've tried the usual tricks for the error 43 version of this error where rebooting usually works, holding the power button for 50 seconds when powered off.

However I have updated the chipset, bios and windows, and done the windows (reupdate) option that looks to clear errors of a previous windows update, but still no luck…

Any ideas everyone?