I have an Acer Nitro 5, which got water damage. I contacted support about it, and they informed me that the guarantee does not cover water damage. Because of that, I bought a used Acer Nitro 5 with the same settings as my old one.
After I installed my SSD card, I received a message informing me that:
Code error 0xC004F211, while troubleshooting it gave the message translating to: Troubleshooting complete
We found a Windows 11 Home Single Language digital license for this device running Windows 11 Pro. To activate using this digital license, you need to install Windows 11 Home Single Language.
Learn more about Windows Activation
This means that this computer is used to run W11 Home Single Language, and it is embedded into its motherboard.
I contacted Microsoft Support, and they answered me that the embedded Windows key into the motherboard could only be transferred by Acer, and they have no solution for it as of this moment.
So I am asking here in support to request that my old Windows 11 Pro be installed in this laptop, or my old one be fixed, please.
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