Acer Care center does not download and install product updates. How do I fix this?

Peanut5325
Peanut5325 Member Posts: 2 New User
edited 9:56AM in Acer Software

My acer care center does not download and install product updates. How do I fix this?

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,781 Trailblazer
    edited 5:33AM

    Hi, I don't recommend using either Acer Care or AcerSense to update drivers and BIOS, also refrain from 3rd-party bloatware like CCleaner, IObit, Avast, Driver Easy, etc. etc. as these can cause havoc in Windows registry and are almost impossible to uninstall. Just enable Optional Updates in Windows Check for Updates and you will receive the latest drivers and firmware for your laptop even before these are published on the Acer Support site.

  • Peanut5325
    Peanut5325 Member Posts: 2 New User

    Thank you I appreciate the response.

  • Puraw
    Puraw ACE, Member Posts: 18,781 Trailblazer

    You are welcome, if this concludes your question please mark my comment as "Yes. Answered" 😉

  • Diya1811
    Diya1811 Ally Posts: 960

    @Peanut5325

    Start by uninstalling the application and then downloading the latest version directly from Acer’s official support site. This ensures compatibility and access to the most recent features. Next, make sure your Windows system is fully updated, including optional updates. If the problem persists, you can bypass the app entirely by visiting Acer’s Drivers & Manuals page, where you can manually download and install updates specific to your device model.

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful