New laptop says camera not found on device, help please.

ShoshAY
ShoshAY Member Posts: 1 Newbie
edited 5:58PM in Windows 11

New laptop says camera not found on device, help please.

[Edited the thread to add issue detail]

Answers

  • Jack22
    Jack22 ACE Posts: 4,670 Pathfinder

    @ShoshAY

    1. Check Privacy Settings:

    • Go to Settings > Privacy > Camera.
    • Ensure "Camera access" is turned on.
    • Verify that the specific app you're using has permission to access the camera. 

    2. Check Device Manager:

    • Open Device Manager (search for it in the Start menu). 
    • Expand the "Cameras" or "Imaging devices" category. 
    • If your camera is listed with a down arrow, it's disabled. Right-click and select "Enable device". 
    • If your camera is not listed, select "Scan for hardware changes" under the Action menu. 
    • If the camera is still not detected, you may need to update or reinstall its drivers. 

    3. Update or Reinstall Drivers:

    • Update Drivers: Right-click on the camera in Device Manager and select "Update driver". Choose "Search automatically for drivers". 
    • Reinstall Drivers: Right-click on the camera, select "Uninstall device", and then restart your computer. Windows should automatically reinstall the driver. 
    • Manual Driver Update: If automatic updates don't work, download the latest driver from the camera manufacturer's website and install it manually
    Click on 'Yes' if the comment answers your question!