So BIOS has password I can't remember.
I assumed removing CMOS battery would work, but it didn't, it just reset bios but password is still there. I know it reset bios because it enabled the intel feature I had to turn off when reformatting which made newly formatted drives unreadable (that's literally what it was because there is dozens of people with the same issue). Now windows won't boot.
I typed the password incorrectly multiple times so it generated a txt file with with a large string of characters that shows up on the fat formatted USB.
The file is named code.txt
This is predator helios neo 16 laptop.
When I called Acer I was initially told to contact Microsoft. FOR A BIOS PASSWORD RESET. I was literally laughing. They eventually got back to me and said I have to reset the bios password.
One would assume all you need to do is put that code.txt file into your system to generate an unlock code.
Why is this $109 and takes 14 business days requires me to send in entire laptop, costs $109 + shipping a laptop. I can't even use the original packaging because apparantly they recycle anything I send to them. So I have to buy packaging, pay for postage, pay to reset the password, then get charged extra because I'm sure they'll find another random thing they need to fix and bill me.
This has to be a joke a right?
[Edited the thread to add model name to the title]