Where I can buy a screen replacement for Predator Helios 300 PH315-55-795C?

sElectric28
sElectric28 Member Posts: 1 New User
edited 5:02AM in Predator Laptops

I have a Predator Helios 300 PH315-55-795C Gaming Notebook. A year ago the screen had some horizontal lines on it and after a few months the screen would freeze and become dark. I used to fix it by turning off the screen but now it doesn't work because the screen may be at its limit. So I would like to know where to buy a screen for my laptop or if acer sells replacements for it. My screen is 2560 x 1440p QHD 15.6" 240Hz. If acer doesn't sell screens, any website is the US/Latin America works. Thanks in advance.

[Edited the thread to add model number to the title]

Best Answer

  • StevenGen
    StevenGen ACE Posts: 15,220 Trailblazer
    edited 1:51AM Answer ✓
    https://community.acer.com/en/discussion/728230/where-i-can-buy-a-screen-replacement

    First inspect the eDP cable which is the cable that connects mainboard to the screen and check the this cables plugs at the mainboard and screen if its plug pins are not shorted or damaged or corroded and causing those lines and distortion in your screen, as then you need to change the eDP cable.

    Note: before you disconnect the eDP cable from the mainboard MAKE SURE that you disconnect the BATTERY FIRST, as if you don't, you will damage the laptops gpu or EC chip and the laptop will not boot.

    To find out the model and part number of your current PH315-55 screen, install the HWiNFO64 software and look in this software's Monitor section like below for your PH315-55 screen name and model number.

    image.png

    If the eDP cable and its plugs have not shorted then replace the screen. Below is the eDP cable and all the screens for your PH315-55 model laptop. To buy a screens search on eBay in your country or look at LS Screens or Panelook.com site for the PH315-55 screens listed below. Good luck and hope this helps you out.

    eDP cable

    image.png

    Screens fitted by Acer for the PH315-55 laptop

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • StevenGen
    StevenGen ACE Posts: 15,220 Trailblazer
    edited 1:51AM Answer ✓
    https://community.acer.com/en/discussion/728230/where-i-can-buy-a-screen-replacement

    First inspect the eDP cable which is the cable that connects mainboard to the screen and check the this cables plugs at the mainboard and screen if its plug pins are not shorted or damaged or corroded and causing those lines and distortion in your screen, as then you need to change the eDP cable.

    Note: before you disconnect the eDP cable from the mainboard MAKE SURE that you disconnect the BATTERY FIRST, as if you don't, you will damage the laptops gpu or EC chip and the laptop will not boot.

    To find out the model and part number of your current PH315-55 screen, install the HWiNFO64 software and look in this software's Monitor section like below for your PH315-55 screen name and model number.

    image.png

    If the eDP cable and its plugs have not shorted then replace the screen. Below is the eDP cable and all the screens for your PH315-55 model laptop. To buy a screens search on eBay in your country or look at LS Screens or Panelook.com site for the PH315-55 screens listed below. Good luck and hope this helps you out.

    eDP cable

    image.png

    Screens fitted by Acer for the PH315-55 laptop

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

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