Acer Swift SFG14. But, my camera is not working. It's showing black screen.

debarghyam
debarghyam Member Posts: 3 New User
edited 11:32AM in Aspire Laptops

Hi, I recently bought Acer Swift SFG14. But, my camera is not working. It's showing black screen. Even, Camera on Windows Hello, Google meet not working. Pls Provide Solution

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,589 Trailblazer

    Hi @debarghyam ,

    If the webcam was working previously and has recently stopped — even after checking drivers and privacy settings — it’s worth trying the newer Windows Update–based In‑place Recovery before moving on to more invasive repairs.This process reinstalls the current Windows build directly from Microsoft’s servers, refreshing system files and update components while keeping your files, apps, and settings intact.

    Steps:

    1. Sign in with an administrator account, connect to the internet, and ensure at least 20 GB free on C:.
    2. Press Win + I → System → Recovery.
    3. Under Fix problems using Windows Update, select Reinstall now.
    4. Follow the prompts, let it complete the download/reinstall, then restart.

    For Microsoft’s official guide, see: https://support.microsoft.com/windows/repair-install-of-windows-11-using-windows-update

  • debarghyam
    debarghyam Member Posts: 3 New User
    image.png

    Getting this error

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