I had an old Notebook from 2019 i think just restarted it but nothing seems working. it directly started asking the language for keyboard and screen. i typed French. and then second screen was asking the wifi ssid and password. it is strange it does not detect all the ssids. so i typed in mùy ssid and password but it does not detect the wifi. and nothing can happens after that the screen stays frozen on the wifi. i can only shutdown then restart etc
i burned the chrome os into an sd card and plugged it. i changed in the setup the uefi to boot from usb and then i rebooted but nothing happened is found again the same screens asking for language and then the wifi …
i tried to identify the S/N at ACER support but this ID is not recognized.
i don't know how to continue and i'm asking some help from you and thank you for that.
[Edited the thread to add issue detail]