Acer Nitro ANV15 – BIOS Locked After Update | Generated code.txt from USB | Need Unlock Help

Options
arylsamir
arylsamir Member Posts: 1 Newbie

Hi Acer Community,

I’m using an Acer Nitro ANV15, and after a recent Windows or BIOS update, I discovered that my BIOS is suddenly locked — even though I never set any BIOS password.

The laptop itself works fine — I can still use Windows and everything else without issue. But access to BIOS is completely blocked. I wanted to enable virtualization to run other operating systems and tools, but I’m stuck.

When I followed the on-screen prompt and inserted a FAT32 USB drive, it generated a file called code.txt. Apparently, this is used to generate a decryption/unlock key.

Unfortunately, Acer Nepal’s support and local distributor haven’t responded, and I don’t know how to proceed from here.

Here's what I've done so far:

  • Formatted a USB as FAT32
  • Inserted it during the BIOS lock screen
  • Got a code.txt file generated
  • But now it needs a decryption to get unlock code,

Has anyone here:

  • Sent this file to Acer and successfully received an unlock key?
  • Found a way to bypass or reset the BIOS password safely?
  • Got in touch with global Acer support who actually responded?

This seems to be happening to other users as well, and it’s worrying — especially for people like me who never set a BIOS password in the first place.

Any help or advice would be greatly appreciated 🙏

Thanks in advance!