15 Inch Acer Spatiallabs display ASV15-1B failing USB detection

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Bobbel
Bobbel Member Posts: 2 New User

After troubleshooting on several PCs with different releases of the Spatiallabs Experience Center I still receive this error in Windows: "Device Descriptor Request Failed". The HDMI connection is recognized, but USB is not, so the Display is unusable for 3D.

I am suspecting the Display has a hardware problem.

Any ideas would be appreciated! Thanks!