Acer TV (Model R4) Issues after OTA update, Looking for Old Firmware Download Link

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thebhushanbhardwaj
thebhushanbhardwaj Member Posts: 1 Newbie
edited 11:08AM in Acer Software

Hi everyone,

I’m facing persistent issues with my Acer TV (Model R4) after the recent OTA software update(V8-T851MGL-0001627 & Android TV OS Build UKR1.250114), including:

- Remote pairing resets every time the TV reboot

- Voice assistant and sound mode settings behaving erratically

Acer support has only suggested a technician visit — with charges — even though the problems appear to be software-related and started only after their official update.

I’m wondering if anyone in the community has access to or knows where I can download an older firmware version for the R4 model, prior to this update, so I can roll back and restore stable performance.

If you’ve already done a manual install or have archived versions from previous OTA drops, I’d be grateful if you could share the link or file. Even pointers to Acer’s official archive (if it exists) would help.

Thanks in advance for any help!