Brand new Aspire AG15-31P-38YE 15 stuck on "Let's Connect You To A Network" screen

Options
davyboy57
davyboy57 Member Posts: 2 New User
edited July 25 in Aspire Laptops

Read another article about pressing Shift + F10 but that just shows a screen with a line through it, then a screen without a line. Doesn't bring up any commands.

Laptop purchased yesterday. Registered laptop with Acer with S/N and the following comes up:

Battery Chemistry

Lithium Ion (Li-Ion)

Battery Energy

50 Wh

Maximum Battery Run Time

11.50 Hours

Speakers

Yes

Microphone

Yes

Number of Speakers

2

Finger Print Reader

No

Front Camera/Webcam

Yes

Front Camera/Webcam Video Resolution

1280 x 720

Number of Microphones

2

HDMI

Yes

Network (RJ-45)

No

Audio Line In

Yes

Audio Line Out

Yes

Number of HDMI Outputs

1

Total Number of USB Ports

3

Headphone/Microphone Combo Port

Yes

Number of USB 3.2 Gen 2 Type-C Ports

1

Number of USB 3.2 Gen 1 Type-A Ports

2

Aspect Ratio

16:9

Screen Resolution

1920 x 1080

Brightness

220 cd/m²

Screen Size

39.6 cm (15.6")

Screen Mode

Full HD

HDCP Supported

Yes

Touchscreen

No

Standard Refresh Rate

60 Hz

Graphics Controller Manufacturer

Intel®

Graphics Controller Model

UHD Graphics

Graphics Memory Accessibility

Shared

Display Screen Type

LCD

Display Screen Technology

  • ComfyView (Matte)
  • Twisted nematic (TN)

Color Gamut

45% NTSC

Product Type

Notebook

Manufacturer Part Number

NX.KRPEK.00M

Manufacturer Website Address

http://www.acer.co.uk

Manufacturer

Acer, Inc

Product Model

AG15-31P-38YE

Product Name

Aspire Go 15

Product Line

Aspire Go 15

Product Series

AG15-31P

Brand Name

Acer

Keyboard Features

  • AcerSense Key
  • Caps Lock Indicator
  • Microphone Mute Indicator
  • Copilot Key

Keyboard

Yes

Pointing Device Type

TouchPad

Keyboard Backlight

No

TouchPad Features

Microsoft Precision Touchpad Certification

Keyboard Localization

English (UK)

Numeric Pad

Yes

Pointing Device Type

TouchPad

Total Installed System Memory

8 GB

Maximum Supported System Memory

16 GB

System Memory Technology

LPDDR5

System Memory Speed

4800 MHz

Total Installed System Memory

8 GB

Maximum Supported System Memory

Up to 16 GB (maximum)

System Memory Technology

LPDDR5

Package Contents

  • Aspire Go 15 AG15-31P-38YE Notebook
  • Lithium Ion (Li-Ion) Battery
  • AC Adapter
  • Power Cord

Country of Origin

China

Charger Included

Yes

Bluetooth

Yes

Wireless LAN

Yes

Wireless LAN Standard

IEEE 802.11ax

Bluetooth Standard

Bluetooth 5.1 or above

Ethernet Technology

Gigabit Ethernet

Weight (Approximate)

1.75 kg

Product Color

Silver

Color Family

Silver

Maximum Power Supply Wattage

65 W

Drive Type

SSD

Solid State Drive Interface

PCIe NVMe

Total Solid State Drive Capacity

256 GB

SSD Form Factor

M.2

Total Solid State Drive Capacity

256 GB SSD

Software Included

Windows Desktop Apps
In-House:

  • Acer Care Center
  • Acer Product Registration

Search:

  • AcerSense

Additional Warranty Information

New EMEA Warranty Card

Cache

6 MB

Processor Speed

1.80 GHz

Processor Type

Core™ i3

Processor Model

i3-N305

Processor Core

Octa-core (8 Core™)

64-bit Processing

Yes

Processor Manufacturer

Intel®

Maximum Turbo Speed

3.80 GHz

Processor Threads

8

Processor Type

  • Intel® Core™ i3 i3-N305
  • Intel® Core™ i3 i3-N305

Processor Speed

1.8 GHz; Octa-core

Chipset Manufacturer

Intel®

Chipset Model

Intel®

Operating System

Windows 11 Home

Operating System Platform

Windows

Operating System

  • Windows 11 Home
  • Windows 11 Home

Graphics

Intel® UHD Graphics shared memory

Operating System

Windows 11 Home

Memory

8 GB, LPDDR5

Storage

256 GB SSD

Screen

39.6 cm (15.6") Full HD (1920 x 1080) 16:9 ComfyView (Matte) 60 Hz

Processor

Intel® Core™ i3-N305 processor Octa-core 1.80 GHz

Standard Accessories

  • Aspire Go 15 AG15-31P-38YE Notebook
  • Lithium Ion (Li-Ion) Battery
  • AC Adapter
  • Power Cord
  • Aspire Go 15 AG15-31P-38YE Notebook
  • Lithium Ion (Li-Ion) Battery
  • AC Adapter
  • Power Cord

Battery Capacity

Li-ion

Screen Resolution

Full HD (1920 x 1080) resolution

Screen Size

15.6"

Standard Refresh Rate

60 Hz

Display Screen Technology

ComfyView (Matte), Twisted nematic (TN)

Weight (Approximate)

1.75 kg

Color

Silver

Speakers

2 x Speaker

Front Camera/Webcam Video Resolution

1280 x 720 webcam

Microphone

2 x Microphone

Graphics Controller Model

Intel® UHD Graphics

Graphics Memory Capacity

shared graphics memory

Maximum Battery Run Time

11.5 Hours

Wireless LAN Standard

IEEE 802.11ax

Bluetooth Standard

Bluetooth 5.1 or above

Ethernet Technology

Gigabit LAN

Maximum Power Supply Wattage

65 W

Number of HDMI Outputs

1x HDMI Output

[Edited the thread to add model name to the title]

Answers

  • Jack22
    Jack22 ACE Posts: 4,565 Pathfinder

    @davyboy57

    Hi, press Shift + F10 when you receive the “Let’s connect you to network” message and in the Command Prompt window, type OOBE\BYPASSNROand hit Enter.

    Press enter and it will restart the device. At the next setup will give you the option to click "I don't have internet" and bypass the network connection.

    Click on 'Yes' if the comment answers your question!
  • davyboy57
    davyboy57 Member Posts: 2 New User

    Thank you for trying to help me 👍️. I did try this but using [SHIFT] + [f10] didn't work for me.