Acer XF240Y monitor stuck at 60Hz on PS5, can't enable 120Hz mode

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Fabotelli
Fabotelli Member Posts: 2 New User
edited July 23 in Nitro Gaming

I recently bought a new Acer XF240Y monitor to connect to my PS5, I have activated all of the correct settings to be able to run games at 120hz however when I check the resolution on my monitor it is stuck on 60Hz I’ve tried everything but it never changes, does anyone know how to ??

[Edited the thread to add model name to the title]

Answers

  • Jack22
    Jack22 ACE Posts: 4,554 Pathfinder

    @Fabotelli

    • Go to Settings > Save Data and Game/App Settings > Game Presets and select Performance Mode, 
    • Go to Settings > Screen and Video > Video Output > 120 Hz Output and set it to Automatic
    • Ensure you are using an HDMI 2.0 or HDMI 2.1 cable and that it is properly connected to both the PS5 and the monitor.
    Click on 'Yes' if the comment answers your question!
  • Fabotelli
    Fabotelli Member Posts: 2 New User

    yep I done all of those steps how ever when I go on the monitors settings and go down to system the resolution is at 1920x1080 which is good but the frequency is stuck at 60Hz