Acer Swift SF314-55-52JS - Audio and fingerprint drivers not working after Windows 10 reinstall

Bozzo330

ENG:
Hi everyone,

I’m having an issue with my Acer SF314-55-52JS, related to the audio drivers and the fingerprint sensor.

After reinstalling Windows 10, the drivers for both audio and fingerprint are not being recognized, despite several attempts:

-Running Windows Update

-Searching online for drivers

-Installing the official ones from Acer’s website

-Using Intel’s official tool to detect missing drivers

-Trying other programs that automatically search for driver

Could anyone please help me out somehow?

Thank you very much,

Andrea

ITA:

Ciao a tutti,

ho un problema con il mio Acer SF314-55-52JS, riguardante i driver per l'audio e per i finger print.

Dopo aver reinstallato Windows 10, non mi sono stati riconosciuti i driver per l'audio per il finger print, nonostante diverse prove:

-windows update

-cercare in giro i driver

-installare quegli ufficiali sul sito Acer

-installare il programma ufficiale di Intel che riconosce i driver che mancano

-installare altri programmi che cercano automaticamente i driver

Per favore, qulcuno di voi riuscirebbe ad aiutarmi in qualche modo?

Grazie mille,

Andrea

Puraw

Hi @Bozzo330 , This model (SF314-55-52JS) is a 2018 legacy Windows 10 laptop, and the last BIOS update was released in 2019 — so keep expectations grounded when reinstalling.

🛠️ Driver advice: Avoid Intel’s Driver & Support Assistant or other third-party driver tools. After a clean Windows 10 install, it’s best to let Windows Update automatically install drivers, especially after a reboot. That’s the most stable path for older Acer machines.

⚠️ Windows 11 warning: Once Windows 10 support ends in October 2025, this laptop won’t be a good candidate for Windows 11 upgrades due to limited OEM support. Best to migrate to a newer Windows 11 laptop or consider switching to Linux, which runs well on this hardware and offers long-term support.

Thanks for sharing your setup — others with older Swift models will likely face similar driver headaches.