Cannot get Acer Nitro KG272K L to scale properly. Bottom and top extend past viewport.

jayblah

Hi all. I am having a helluva time trying to fix an issue with the new Acer Nitro KG272K L monitor that I have. My setup is as follows:

1. Laptop
2. Extra monitor (the Acer) connected to the laptop using HDMI 2.0.

Displays are extended. The Acer monitor is designated as my main display.

Despite my efforts, my monitor still does not display the complete desktop screen. Both the top and bottom extend past the viewing area. See this pic, where you can clearly see that the taskbar is off-screen:

I have tried the following:

1. Updating my Intel graphics drivers and used the various options within including Scaling.
2. Changing the monitor scaling from 150% (Recommended) to other options.
3. Changing the resolution from 3840 x 2160 (Recommended) to other options.
4. Tinkered around with the monitor's on-board physical controls and tried a variety of options, including changing aspect ratio.

None of these has been effective in resolving my problem. Would love some help here.

Thank you.

https://imgur.com/a/AqLVmuC

billsey

You have overscan turned on, which allows for a better viewing environment when streaming videos. Check to see which mode you are in and try going back to defaults.

jayblah

Not sure what Overscan is, and how it is turned off. Any tips?