Predator Sense Showing “MUI Undefined", App not showing system stats

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Vijay_Pandey_2001
Vijay_Pandey_2001 Member Posts: 1 New User
edited July 17 in Predator Laptops

I am experiencing an issue with the Predator Sense application on my Acer Predator [insert model, e.g., Helios Neo 16 PHN16-71]. Upon launching the app, it displays "MUI Undefined" and fails to show system stats such as fan speed, temperature, or performance mode.

I have attempted the following troubleshooting steps:

  • Uninstalled and reinstalled the app (including versions from the official support page).
  • Ensured that the Windows Management Instrumentation (WMI) service is running.
  • Performed a full system reboot and reset msconfig service settings.

Let me know if anybody knows any solution for that

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