Acer Aspire A715 42G Laptop charging keep disconnecting randomly every 5-10 minutes, any fix?

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AzureHecate
AzureHecate Member Posts: 2 New User
edited 1:24PM in Aspire Laptops

My laptop Acer Aspire 7 A715 42G R4XX R5 5500U/8GB/256GB/4GB GTX1650/Win11 keeps disconnecting randomly after 5-10 minutes charging, fixed by plug and unplug the cable from wall socket to the charger brick (plug and unplug the charger inlet), problem keeps coming back, any fix please?

[Edited the thread to add model name to the title]

Answers

  • AzureHecate
    AzureHecate Member Posts: 2 New User

    yeah not always 5-10 minutes some time hours

  • Puraw
    Puraw ACE, Member Posts: 17,876 Trailblazer

    Hi @AzureHecate 👋

    Thanks for reporting the issue—intermittent disconnects while charging can definitely be frustrating. Since your A715-42G stabilizes temporarily after replugging the charger, here are two targeted steps you can try:

    🔋 1. Full Charge Cycle Routine Let the battery drain completely until the laptop shuts off, then charge uninterrupted to 100%. Repeat once or twice. This recalibrates the battery controller and can help resolve erratic charging behavior.

    🧰 2. Device Manager Cleanup Uninstall the two Microsoft ACPI-Compliant Control Method Battery drivers in Device Manager under “Batteries.” Right-click → Uninstall (don’t worry, Windows reinstalls them automatically after reboot). I’ll attach a screenshot to guide you through this.

    Let us know if these steps help stabilize charging. Tag me @Puraw or use “Quote” so I can follow up.

    Battery drivers.jpg