aspire a315-24pt turned off and didn't turn on anymore. The black screen.

Well, it all started a few days ago, I wanted to play Valorant on the laptop and this game asks to activate the TPM and the secure boot from the BIOS. I did it as I have done on other computers and everything was fine, I played a game and then put a video on YouTube. Suddenly it turned off and didn't turn on anymore. The black screen, the fan starts but turns off and the power light does turn on. Talking to copilot he recommended me to do a BIOS recovery mode. I got into the acer page looking for my model and with the help of the AI I did all the procedure that in theory I was supposed to do, downloaded the bios file, opened the .exe with 7-zip and took out the abobios.bin file and I extracted it with insydeimageextractor. He gave me a .fd file that was what I was looking for because of the AI instructions. I made many copies of this file with different names and put them on a formatted pendrive, connected it to the laptop and turned it on by pressing fn + esc, then the power button. When doing so, the fan began to turn quite strongly and in theory he should have waited 5-10 minutes, more than the time has passed and the fan only turns and nothing else happens. Really

[Edited the thread to add issue detail]

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Puraw

https://community.acer.com/en/discussion/726535/aspire-a315-24pt-turned-off-and-didnt-turn-on-anymore-the-black-screen

Hey, based on what you've shared, I think it’s best to stop any further recovery attempts for now and take the unit to Acer Services in your country. Since the system doesn’t post and Secure Boot/TPM were toggled, there’s a good chance the firmware environment got corrupted—especially if an incorrect BIOS file was involved. Acer techs can properly reprogram the EEPROM with the correct image and re-establish the EC/BIOS handshake, which is something that can't be safely done outside their tools.

If they ask what happened, just keep it simple:

“I enabled Secure Boot and TPM to play Valorant, and after a restart, the system wouldn't boot—no display, just fan and lights. I tried basic recovery steps, but it didn’t work.”

That avoids warranty issues and gives them just enough to go on. Best to let them handle the deep-level reflash and verification.

Aremirp

https://community.acer.com/en/discussion/comment/1346518#Comment_1346518

bro, i from Venezuela, is really complicated find a oficial acer service here. This laptop was buy in eeuu, i cant use the warranty

Puraw

https://community.acer.com/en/discussion/comment/1346525#Comment_1346525

Hi Acer has Services shops there, call: Venezuela 58-212-985-6990. You don't need warranty but there will be a charge, You can ship the laptop to their Acer Service point in Venezuela. Repair shops don't have the proper equipment to reprogram an EEPROM.

StevenGen

https://community.acer.com/en/discussion/726535/aspire-a315-24pt-turned-off-and-didnt-turn-on-anymore-the-black-screen

Easiest first step is to do a Hard Reset first like this:

Hard Reset - Remove all the screws from the base cover to the upper case of your Aspire A315-24PT laptop, starting from the upper side, pry to release the upper side latches, continue releasing the remaining latches. Then remove the lower case.

Press the power key for 15 seconds to release all power to the laptop and then disconnect the main battery cable from the mainboard, then take the main battery out. Then disconnect the RTC/BIOS battery and then short the bios batteries + & - pins at the mainboard plug (as shown below) to reset CMOS.

Leave the laptop like that for at least 30 to 60min so that the EC and Chipset chips reset completely and then reconnect everything, as the laptop should turn on and boot properly with an image on the screen.

If the above Hard Reset doesn’t work, then your A315-24PT has a main power rail chip that has shorted and needs replacing which is stopping the laptop from booting, I suggest that you take your laptop to a technician in Venezuela that has experience and/or parts to fix this Acer laptop, otherwise you can't do anything except send your laptop to another country that has an Acer Tech Support or technicians that can fix the Aspire A315-24PT laptop. Good luck and hope this helps you out some more.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Puraw

https://community.acer.com/en/discussion/comment/1346539#Comment_1346539

Hi StevenGen, thanks for helping out here. Just to clarify for others following this: the A315-24PT uses an embedded RTC capacitor, not a separate CMOS battery with cable. The picture might be from a different model layout. Unfortunately, that reset method won’t work on this one—but clearing residual power via battery disconnection and holding the power button still helps in many cases!

StevenGen

https://community.acer.com/en/discussion/comment/1346551#Comment_1346551

The information that I’ve given above is taken from the official Aspire A315-24PT laptop model, as when searching on the official Acer dashboard > products service guide site, it comes up with service guide named Aspire A315-24P which is for either the P model or the PT models. “YES” and if the laptop doesn’t have a specific bios battery the bios is of course powered by the main battery also, so when you disconnect the main battery the bios resets.

This is the title of the service guide

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Puraw

https://community.acer.com/en/discussion/comment/1346555#Comment_1346555

Hi StevenGen, thanks for citing the service guide. Just a quick clarification for future readers: The A315-24P and A315-24PT share a model family name, but their board revisions differ. The -24PT unit in question here uses an RTC capacitor integrated on the board, not a discrete CMOS battery with a pluggable cable as shown in the image.

That reset method you shared applies to models with an actual RTC connector—which this board doesn’t have, confirmed via teardown. Pulling the main battery and holding the power button is still valid, but shorting a non-existent CMOS plug could confuse readers or risk damage.

Not trying to nitpick—just keeping things accurate for others following the thread.

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