JBL GO 3 connected to my acer aspire A514-55G-7116 via Bluetooth but no sound out

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MrMughari
MrMughari Member Posts: 1 New User
edited 5:11PM in Aspire Laptops

Hi,

I have ( JBL GO 3 ) external speaker connected to my Acer Aspire A514-55G-7116 ( Win11 Pro - 24H2 - 26100.4484 ) ( NX.K5FEM.004 ) via Bluetooth.

I bought the speaker 4 months ago and was working perfectly since then, suddenly yesterday, sound stopped working, I checked for the situation and I found it connected by Bluetooth without problems but no sound out at all, I checked for sound settings , I found it on the list of sound devices and connected to my laptop as default speaker, everything is OK except NO SOUND AT ALL! I tried to connect it to another laptop I have, it worked perfectly, I connected it to my mobile phone, also worked perfectly, I tried to solve this problem since yesterday by all suggested ways I have found in the net but useless! Is there any one can help me in that ? any ideas ? suggestions ?

[Edited the thread to add model name to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,827 Trailblazer

    Hi @MrMughari The first thing you should check is that this speaker is configured as the main one, that is, in the list of speakers that can be used in the equipment, make sure it is selected:

    image.png

    Also check that the volume level on the speaker itself is at maximum:

    lo.jpg
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