how to claim warranty and extended warranty of my new acer predator helios neo 16 laptop

LakshayAngrish_12

how to apply for warranty and extended warranty

Diya1811

@LakshayAngrish_12

To claim the warranty or extended warranty for your Acer Predator Helios Neo 16, visit Acer’s Warranty Inquiry page Warranty & Extended Warranty | Acer India Official Store and enter your serial number to verify coverage. You can also go to the Acer support website, select your registered country, and navigate to Warranty > Warranty Checker. Ensure you use your serial number (not the SNID) found on the back of your laptop. If claiming warranty service, provide your proof of purchase and contact Acer customer support Support | Acer India for assistance.

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Axxo

To claim the standard warranty or extended warranty on your Acer Predator Helios Neo 16 laptop, you'll need to register your product with Acer India within 15 days of purchase, or have your original sales invoice ready if unregistered. For the extended warranty, ensure you have both the original invoice and extended warranty certificate. You can contact Acer India's customer support for assistance with both standard and extended warranty claims.

Here's a more detailed breakdown:
1. Standard Warranty:
Registration: Register your Acer Predator Helios Neo 16 laptop with Acer India within 15 days of purchase for easier claims.
If not registered: You'll need to provide the original sales invoice as proof of purchase when making a claim.
Contacting Acer: Reach out to Acer India's customer support for warranty service.
2. Extended Warranty:
Purchase and Registration:
Ensure you purchased an extended warranty plan and have the corresponding certificate.
Provide Necessary Documents:
When claiming, you'll need to provide the original sales invoice and the extended warranty certificate to the authorized service provider (ASP).
Contact Acer:
Refer to Acer India's customer support for assistance with the extended warranty claim.
3. General Information:
Contacting Acer Support: You can reach Acer India's customer support via phone, email, or WhatsApp.
Online Warranty Check: You can also check your warranty status online by entering your product's serial number on the Acer India support page.

Important Notes: Original Invoice: Keep your original sales invoice safe, as it's crucial for both standard and extended warranty claims.
Extended Warranty Certificate: Make sure you have the extended warranty certificate if you purchased one.
Authorized Service Provider: For extended warranty claims, the provided documents should be presented to the authorized service provider.
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