Battery not charging. When plugged, laptop turns on, but the battery does not charge.

gyubjh78
gyubjh78 Member Posts: 1 Newbie
edited 6:44AM in Aspire Laptops

My laptop is not charge properly. When i plug in the charger, the laptop turns on, but the battery does not charge. If i unplug the charger, the laptop turns off immediately.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,266 Trailblazer
    edited 6:44AM

    Hi, in future post your full laptop model so we can better advise. If your laptop model is more than 4 years old while the battery was never replaced this may indicate a depleted battery, run a battery report, paste this in the command prompt: powercfg /batteryreport and open the report with your Edge browser, press Ctrl + P or right click and select "Print to Microsoft PDF", attach the report to your reply, type @Puraw or use "Quote" when you reply so I will get an alert.

  • Diya1811
    Diya1811 Ally Posts: 733

    @gyubjh78

    First ensure the power adapter and cable are properly connected and undamaged. Try using a different power outlet or charger to rule out electrical issues. If the problem persists, perform a battery reset by turning off your laptop, unplugging the charger, and locating the battery reset pinhole on the bottom of the device. Use a paperclip to press and hold the reset button for 30 seconds, then plug the charger back in and turn on the laptop. Additionally, updating the battery drivers can help resolve software-related issues. Restart your laptop after updating. Lastly, ensure your BIOS and Windows are up to date, as outdated firmware can sometimes cause charging problems.

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  • Axxo
    Axxo Member, Ally Posts: 1,960

    Kindly refer the below blog for Aspire laptop battery not charging:-

    https://blog.acer.com/en/discussion/950/how-to-fix-a-laptop-that-wont-charge#:~:text=First%20ensure%20that%20the%20charging,using%20a%20flashlight%2C%20if%20needed.
    -----------------------------------------
    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.