Aspire ES1-132 C9MZ-Query: What is a ZHP_126.exe file? It comes from the InsydeH20 setup utility...

Johanlamp
Johanlamp Member Posts: 5 New User
edited June 10 in Aspire Laptops

What is a ZHP_126.exe file? It comes from the InsydeH20 setup utility.

[Edited the topic title to include model number and the topic issue.]

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,223 Trailblazer

    What is your Aspire model? Only install BIOS from the Acer Support site for your laptop model.

  • Johanlamp
    Johanlamp Member Posts: 5 New User

    Acer Aspire ES1-132 C9MZ

    I DID install Bios from the Acer support site, South Africa…

  • Johanlamp
    Johanlamp Member Posts: 5 New User

    I upgraded the BIOS but did not notice that the 1.26 BIOS version had already been installed. Now I cannot use the up and down arrows to change BIOS options. No response when I use the arrows to change the boot order.. The different options are not greyed out, but are still in dark black. On top of the BIOS screen it reads "Insyde Setup Utility." I never used any BIOS upgrades except from Acer support… Thanks…

  • Johanlamp
    Johanlamp Member Posts: 5 New User

    Only the User Password - not the supervisor one - and time and date can be set…

  • Puraw
    Puraw ACE, Member Posts: 17,223 Trailblazer

    Try to reset BIOS with F9 and then F10 in BIOS to save the changes. If that does not show the BIOS options try to remove and replace the round CMOS coin battery. Don't try to flash BIOS or experiment with that .exe file as that may brick the laptop. If BIOS is corrupted you will have to bring the laptop to Acer Services in your country to reset it to factory default for a small service fee.

  • Johanlamp
    Johanlamp Member Posts: 5 New User

    Thank you, Puraw! I'll try your advice…