Acer Swift Go 14 AI, Snapdragon Xplus freezing

SethuNath
SethuNath Member Posts: 1 Newbie

Hi everyone,

I purchased my Acer Swift Go 14 AI, Snapdragon Xplus on March 10th, 2025, and it was working perfectly until last week. Recently, I've started experiencing a few issues:

  • There’s a tiny spot on the screen that looks like a missing or dead pixel.
  • The system freezes occasionally during use.
  • The Wi-Fi icon sometimes disappears, and I lose connectivity.

I’m unsure if these are hardware or software-related issues. Has anyone else faced similar problems with this model? I’d appreciate any advice or solutions before I reach out to customer support.

Thanks in advance!

Answers

  • Jack22
    Jack22 ACE Posts: 4,453 Pathfinder

    @SethuNath

    Check with the store whether they can do a replacement of the unit if not, do a full factory reset.

    Click on 'Yes' if the comment answers your question!