ACER website error when clicking on My Registered Product!!!

When I click on MyProduct or when I click on Drivers & Manuals I keep getting the following Acer Website Errors!

This site can’t be reached

The webpage at https://www.acer.com/us-en/support/drivers-and-manuals?utm_source=community&utm_medium=sidesideicons&utm_campaign=assistancebyacer might be temporarily down or it may have moved permanently to a new web address.

ERR_HTTP2_PROTOCOL_ERROR

This site can’t be reached

The webpage at https://www.acer.com/ca-en/support/product-support/A515-56/NX.A1FAA.00B/downloads might be temporarily down or it may have moved permanently to a new web address.

ERR_HTTP2_PROTOCOL_ERROR

This occurs whether I use Google Chrome or FireFox browsers.!ir
I have Rebooted and even reset my network connection and errors still occur.
My Windows 10 Home Edition is completely up-to-date.
I can connect to other sites, so no issues with my network connection.

This is very upsetting - did Acer move the location of these sites?

If someone knows what might be causing this nonsense pls advise - Thanks much.

Community member,Tarj

Accepted answers

StevenGen

https://community.acer.com/en/discussion/725290/acer-website-error-when-clicking-on-my-registered-product

Yes, this is a common error and its happening right now in my neck of the woods while I'm writing this post which is on the 1st of June 2025 at 10:44am in Sydney Australia, as the Acer Drivers and Downloads is down from Acer community which I presume is the American site, so try another country site. But this is nothing new and it happens sometimes with not only the browsers that you are using, as with the Edge, Brave browsers that I use it happens also, be patient as the page will come back online soon. Good luck.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

All comments

StevenGen

https://community.acer.com/en/discussion/725290/acer-website-error-when-clicking-on-my-registered-product

Yes, this is a common error and its happening right now in my neck of the woods while I'm writing this post which is on the 1st of June 2025 at 10:44am in Sydney Australia, as the Acer Drivers and Downloads is down from Acer community which I presume is the American site, so try another country site. But this is nothing new and it happens sometimes with not only the browsers that you are using, as with the Edge, Brave browsers that I use it happens also, be patient as the page will come back online soon. Good luck.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Tarj

Hi StevenGen - Thank you for your informative and detailed reply regarding this matter. Also, sharing your experience with the same/similar matter is appreciated.