P03-630-lost all access to the lights and fans in the tower,predatorsense after format my system

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Devvy86
Devvy86 Member Posts: 6 New User
edited May 18 in Predator Desktops

Hey all, I have run into a problem. I had to format my system, and I didn't have a copy of my acer predator system so I used me Lenovo laptop to make a boot disk. I used that and ofcourse it didnt go as I had planned. I have lost all access to the lights and fans in the tower, predator sense. Where can I find the fight files to make the proper boot disk to use and restore my pc to factory and normal function.

[Edited the thread to add issue detail]

Answers

  • SemihB
    SemihB Member Posts: 146 Skilled Fixer WiFi Icon
    edited May 17

    @Devvy86

    You say you lost access to your tower lights with the predator sense program. This program is available in the acer download section.

    Acer Offical Download

    Please provide us with your computer brand and model.

    signature.jpg

    The biggest reason why the problems are not solvedis if someone who says there is a problem with the GPU says; If I change the case, will the problem be solved? That's the whole point! The concepts are different! We should not go off topic.

  • billsey
    billsey ACE Posts: 36,312 Trailblazer

    You should start with a clean Windows install if you no longer have access to the original Acer image (and if you didn't create a recovery flash drive before the first big Windows update, you won't have that any longer). Download the Windows install from Microsoft and flash it to a thumb drive. If you have an Intel based model, also download the IRST drivers from the Acer support site and extract them to a folder on that installer. Boot into the BIOS and enable the boot menu, then use it at boot time to select the install flash drive. When the install gets to the point where it is asking you where to install, if your drive isn't visible load the IRST drivers. Once you see the drive, clean it by deleting all partitions then install to the unallocated space. The install process will create all needed partitions. When done you should be able to get Windows started and setup.

    Now, do all Windows updates,including optional ones, and keep doing that until there is nothing else showing. Then open Device Manager to see if there are any errors or warnings. If there are that can point to a driver that needs to be downloaded from Acer, but there usually aren't. Only after you get to that point do you want to go ahead and install the Acer specific utilities from the support site, under Applications. Once the utilities are installed you should be able to deal with lights and fans as you did before.

    It's always helpful for us to know what computer you have before asking these types of questions, since the process might be different for different models… Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Devvy86
    Devvy86 Member Posts: 6 New User

    its an acer preadtor p03-630 series

  • SemihB
    SemihB Member Posts: 146 Skilled Fixer WiFi Icon

    Please send the part number

    Example;
    Part Number:DG.E2CEK.00P

    signature.jpg

    The biggest reason why the problems are not solvedis if someone who says there is a problem with the GPU says; If I change the case, will the problem be solved? That's the whole point! The concepts are different! We should not go off topic.

  • Devvy86
    Devvy86 Member Posts: 6 New User
    edited May 22

    does this help

    [Edited the content to hide sensitive information]

  • Devvy86
    Devvy86 Member Posts: 6 New User

    ok so making my recovery key. I have a 4tb external hd what version of windows and where do i go to get this. I am sorry to be such a bother, I am not sure what i was running on this

  • Devvy86
    Devvy86 Member Posts: 6 New User

    this all started cause my computer failed to boot and was erroring me with missing winload file. i used a Lenovo laptop to make a usb recovery and used in on my acre predator desktop and it screwed everything up. was i running a predator version windows 10

  • StevenGen
    StevenGen ACE Posts: 14,820 Trailblazer
    edited May 22

    Your Predator Orion 3000 model PO3-630 operates and was designed by Acer for the Win-11 OS, do NOT install Win-10 as you will find that some drivers will be missing and you won't have Win-10 drivers and your desktop will not operate like on the Win-11 OS!

    I suggest that you reinstall Win-11 and construct a proper installation bootable USB with the Rufus 4.6 system and follow its guide, as this guide will show you how to do the bootable USB and also help in downloading the Win-11 24H2 .ISO file on this bootable USB, and after you have done all that, do a Clean Install of Win-11 and follow the below guides:

    1. Put the Intel IRST (Intel® Rapid Storage Technology) Driver version 18.31.8.1042 folder onto the bootable USB pen drive.
    2. Turn your desktop off, then insert the bootable USB into the desktops USB port and reboot the desktop.
    3. After the desktop reboots, the bootable USB should start the Win-11 24H2 installation.
    4. When you get to the Win-11 section @ "Where do you want to install Windows? > Load driver (at the bottom)
    5. Install the above IRST driver so that the Win-11 OS can identify the desktops M.2 SSD boot drive and you can proceed and finish the Win-11 OS installation and it can be updated to its last OS build: 26100.4061 to finish.

    That is all that you have to do to successfully install the latest Win-11 24H2 up to its OS build: 26100.4061, its a very simple process. Good luck and hope this has helped you out further.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • SemihB
    SemihB Member Posts: 146 Skilled Fixer WiFi Icon

    Please go to acer download site. Click here.

    Enter the SNID number and access your computer's drivers page. Find and download the Predator sense software from the application section at the bottom, install it and restart your PC. Then open the Predator sense program and try accessing the tower control, change the colors.

    acer.png acer.png


    Please click like if your problem is solved or write my problem is solved.

    signature.jpg

    The biggest reason why the problems are not solvedis if someone who says there is a problem with the GPU says; If I change the case, will the problem be solved? That's the whole point! The concepts are different! We should not go off topic.

  • Devvy86
    Devvy86 Member Posts: 6 New User

    Thanks everyone, I really appreciate you all taking the time to help. I appreciate you all!!