AN517-51-57YW need a windows USB installer to repair my windows

OutlawStar
OutlawStar Member Posts: 5 New User
edited June 6 in Nitro Gaming

I need to make/acquire a usb installer to repair windows 10. How can I get the download I need to make my own usb installer? US unit.

[Edited the thread to add issue detail]

Answers

  • Sharanji
    Sharanji ACE Posts: 5,251 Pathfinder

    @OutlawStar

    If you have the original hard disk intact, you can restore the operating system on your Acer Windows 10 or Windows 11 computer by pressing the Alt and F10 keys when the computer starts to boot up. How do I reset my computer in Windows 10

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • OutlawStar
    OutlawStar Member Posts: 5 New User

    Question: is that just after entering the BIOS password, or before?

  • StevenGen
    StevenGen ACE Posts: 14,384 Trailblazer
    edited May 17

    To get the internal blue screen of "Choose an option" within Win-10, press either the Power key for 5 seconds or the Alt and  F10 keys as soon as the Acer logo appears, but you might need to do this a few times before the "Choose an option" blue screen appears, then choose Troubleshoot > Reset this PC > Keep my files. if that doesn't work then go to Advanced > Startup Repair" as that should fix and make your Win-10 boot.

    If all the above steps does not fix the Win-10 OS boot and you have valuable files on the boot drive, take your boot drive out and get a professional recovery technician to recover your valuable data for you, do not try to recover it yourself as 9 out of 10 times users corrupt these files with all sorts of software's that don't work to an unrecoverable state and you will lose your valuable data.

    If you don't have valuable files on the boot drive, then do a clean install of Win-10 with a bootable Rufus 4.6 USB drive and follow their guide of how to do a Win-10 installation USB. Good luck and hope this gives yo additional guidance to fix the problems that you have with your Win-10 OS.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • OutlawStar
    OutlawStar Member Posts: 5 New User

    Problem. I got the 0xc000000f screen event. THAT'S why I need a bookable usb. Acer should have a download able, but I can't find one on the site.

  • Axxo
    Axxo Member, Ally Posts: 1,830

    The 0xc000000f error code indicates a problem with the Boot Configuration Data (BCD) or the file system, often occurring when Windows cannot load essential boot files. This error usually appears as a blue screen message stating "Your PC needs to be repaired" and is often accompanied by the error code.
    Here's how to troubleshoot and potentially fix the 0xc000000f error:

    1. Understand the Cause:
      Missing or Corrupt BCD:
      The BCD is a database that tells Windows how to boot. If it's missing or damaged, Windows can't find the necessary information to start.
      File System Integrity Issues:
      The file system itself can also be corrupted, especially if your computer experienced a power outage or other unexpected shutdown during a critical write operation.
    2. Troubleshooting Steps:
      Try Startup Repair:
      Boot from a Windows installation or recovery disc (USB).
      Choose "Repair your computer" on the first screen.
      Select "Troubleshoot" > "Advanced options" > "Startup Repair".
      Run Command Prompt from Recovery Media:
      Boot from the installation media and navigate to the command prompt.
      Use the following commands:
      bootrec /fixmbr (Fixes the Master Boot Record)
      bootrec /fixboot (Fixes the boot sector)
      bootrec /scanos (Scans the hard drive for Windows installations)
      bootrec /rebuildbcd (Rebuilds the BCD)
      Check and Repair Hard Drive:
      From the Command Prompt, use chkdsk /f /r X: to check and repair the hard drive's file system (replace X with the drive letter where Windows is installed).
      Disable Secure Boot (if applicable):
      In the BIOS/UEFI settings, disable Secure Boot.
      Change the Boot Mode to "CSM" (Compatibility Support Module).
      Change the SATA Controller mode to "Compatibility" mode.
      Consider a System Restore:
      If you have a recent system restore point, try using that.
      If None of the Above Work: You may need to perform a fresh installation of Windows.
      Back up any important data before doing a fresh install.
    ———————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • OutlawStar
    OutlawStar Member Posts: 5 New User

    Need an external bootable USB with factory windows for repairs. All internal means have already failed.

  • OutlawStar
    OutlawStar Member Posts: 5 New User

    Need an external bootable USB with factory windows for repairs. All internal means have already failed. Reposting because I got no reply thr first time.

  • StevenGen
    StevenGen ACE Posts: 14,384 Trailblazer

    To try and recover your existing OS construct a Win-11 installation bootable USB drive with Rufus 4.7 (like I've instructed below) and boot to repair of the OS, if that doesn't work and you have valuable data on this drive, best is to get a recovery technician to recover the operating system for you, don't try and do this yourself as you will damage the data.

    Acer does not have a DVD or USB of the exact 2019 Nitro AN517-51OS drive as a separate option that the laptop was released with. To get this laptop to work, what you need to do is to do a clean install of the latest Win-11 24H2 and do all the updates to its last OS build: 26100.4202, and afterwards, make sure that the AN517-51 has its last bios version 1.33 installed also.

    Do all this with Rufus 4.7 and follow their guide as it has a link to the Win-11 ISO also, you also need to put the AN5117-51 IRST (Intel® Rapid Storage Technology) Driver version 17.0.0.1072 whole folder (I've included it below) onto the Rufus 4.7 bootable drive, so that when you reach the Win-11 installation section @ Where do you want to install Windows? > Load driver > you load this IRST version 17.0.0.1072 driver from the IRST installation folder, so that the installation M.2 is recognized and you can continue the Win-11 installation. its a very easy process to follow. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍