Driver & Download,used the find my serial number download and it gave me a serial # but they aren' t

Zikeyrianza
Zikeyrianza Member Posts: 1 New User
edited 12:14PM in Aspire Laptops

I used the find my serial number download and it gave me a serial # as well as a SNID # but they aren't detected when I try to register. I just bought this computer off of someone who was having an estate sale. I need to download a few drivers but don't know which exactly my computer needs. Please help!

[Edited the topic title to include the topic issue.]

Answers

  • Sharanji
    Sharanji ACE Posts: 5,222 Pathfinder

    @Zikeyrianza

    What is the full model number of your laptop? Here are a few ways to find it.
    Check the sticker on the bottom or inside the battery compartment with the model number.
    On Windows, press Win + R, type msinfo32, and hit Enter. Look for “System Model.”
    Restart and enter the BIOS/UEFI settings usually by pressing F2 during startup.

    Make sure you are accessing the Acer Customer Self Service site that corresponds to the region where you purchased your laptop. Acer web sites are regional and may not recognize SNIDs from other regions.

    Double-check that you are entering the SNID/Serial Number exactly as it appears on your device or the original purchase documentation, including any spaces or dashes.

    You can try to contact Acer support directly through their official website or phone number. They may be able to manually verify your SNID/Serial Number or provide further assistance Acer Support & Service

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊