Acer care center is broken, the program freezes when clicking the Search button:

ash10ben10
ash10ben10 Member Posts: 2 New User
edited 4:39PM in Acer Software

Acer care center is broken, the program freezes when clicking the Search button:

Screenshot (816).png

[Edited the thread to add issue detail]

Answers

  • SemihB
    SemihB Member Posts: 28 Enthusiast WiFi Icon

    Please install the latest versions of Visual Studio 2015, 2017, 2019, and 2022.

    • Completely delete the Acer Care Center program.
    • Type %temp% in the search box of your computer and press enter.
    • Make sure that the folder that opens is "C:\Users\username\AppData\Local\Temp".
    • Empty the folder, delete everything.
    • Then restart the PC.
    • Go to the Acer website, download and install the Acer Care Center program according to your computer model number.
    • and try the desired operation again.

    If the problem persists, please install a clean Windows.

    If there is no problem, press the "like" button and write my problem is solved.

  • Puraw
    Puraw ACE, Member Posts: 16,665 Trailblazer

    Hi, I recommend not using Acer Care Center as it does not run well in Windows11, install AcerSense5 instead from the Microsoft Store

    Acer Sense.jpg