Blue screen Acer nitro 5 with Win 11. Can anyone guide me how to solve this issue?

Erdamoon
Erdamoon Member Posts: 1 Newbie
edited 9:17AM in Nitro Gaming

Hello, lately I have reoccurring blue screens. As far as I can tell it's never while a demanding task is running and it has happend for about 20 times in last 14 days.

I have looked into a description regarding the error and it's always BugcheckCode 268435582.

I'm no PC wizard but I think I can follow some clear suggestions. Can anyone guide me how to solve this issue.

Thank you.

[Edited the thread to add issue detail]

Answers

  • Sharanji
    Sharanji ACE Posts: 5,208 Pathfinder

    @Erdamoon

    This bug check typically indicates an unhandled exception in kernel mode, which is often caused by faulty drivers, defective hardware such as RAM or GPU, issues from overclocking or undervolting, or corrupted system files.

    Steps to Troubleshoot & Fix the Issue:
    Check the Exact Bug Check Details. Open Event Viewer (eventvwr.msc) → Windows Logs → System. Look for Error events around the time of the crash with BugCheck in the details. Note any additional parameters (e.g., Parameter1, Parameter2).

    Alternatively, check Minidump files (C:\Windows\Minidump). You can use a tool like BlueScreenView or WinDbg Preview from the Microsoft Store to identify the driver or module causing the crash. This can help pinpoint the exact driver/module causing the problem

    If you’ve used NitroSense or Throttlestop, revert to default settings. Custom voltage or frequency settings can trigger this BSOD.

    Scan for Corrupt System Files. Open Command Prompt (Admin) and run
    sfc /scannow
    DISM /Online /Cleanup-Image /RestoreHealth

    Clean Boot (Identify Software Conflicts)
    Open msconfig → Services → Check Hide all Microsoft services → Disable all.
    Go to Startup → Open Task Manager → Disable all startup items.
    Reboot and see if crashes persist. If not, re-enable services/apps one by one.

    Reinstall Windows (Last Resort), If issues persist after all of the above and you still get the same BugcheckCode, a clean install of Windows 11 may be necessary to eliminate corrupted core system files or incompatible drivers.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊