Acer E5-576G Laptop Intel 620 VGA Issue.graphics driver not installing properly.

DBanda
DBanda Member Posts: 1 Newbie
edited 5:45PM in Aspire Laptops

Recently updated to Windows 11. But Intel UHD 620 graphics driver not installing properly. Showing exclamation mark. But for previous Windows 10 it worked perfectly. I tired installing drive using Intel Graphics Driver Installer, but it shows as attached screenshot.

Because of not installing Intel Driver properly, cannot install NVIDIA MX130 Driver, cannot change screen brightness, no night light option working etc.

Seems like the driver not updated yet for Windows 11 Acer E5-576G.

How to fix this? Are there any updated coming?

Screenshot 2025-05-12 222447.png Screenshot 2025-05-12 221945.png Screenshot 2025-05-12 223149.png

[Edited the thread to add issue detail]

Answers

  • Sharanji
    Sharanji ACE Posts: 5,196 Pathfinder

    @DBanda

    Thanks for the detailed description — you're right that driver compatibility issues often arise after a major OS upgrade like moving from Windows 10 to Windows 11, especially on older hardware like the Acer E5-576G with Intel UHD 620 and NVIDIA MX130.

    Uninstall Faulty Drivers. Press Win + X → Device Manager. Expand Display adapters. Right-click on Intel UHD Graphics 620 → Uninstall device. Check the box for “Delete the driver software for this device” if available. Restart your computer

    Now install Legacy Intel UHD 620 Driver Manually. Because your device is older, Intel might not officially support it on Windows 11. But you can still use the last compatible Windows 10 DCH driver, which often works fine.
    Go to the Intel download page for UHD 620 graphics you can also search “Intel UHD 620 Windows 10 driver site: intel.com”. Download the latest Windows 10 DCH driver version typically version 30.0.101.1340 or similar.

    Extract the ZIP version of the driver. In Device Manager, right-click on Microsoft Basic Display Adapter or the faulty UHD 620 with exclamation. Choose Update driver → Browse my computer for drivers → Let me pick → Have Disk. Point to the Graphics folder inside the extracted Intel ZIP. Install and restart.

    Then, Reinstall NVIDIA MX130 Driver. Once the Intel driver is installed:
    Go to the NVIDIA MX130 driver page
    Download the latest Windows 10/11 compatible driver
    Install it normally — it should now detect the Intel GPU and allow installation.

    Last step, Block Windows Update From Overwriting Drivers
    Once it works, prevent Windows Update from automatically replacing your working drivers:
    Download Microsoft’s “Show or Hide Updates Troubleshooter”. Run it and hide the Intel or NVIDIA driver updates.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊