Nitro 5 AN515-41-Black screen after memory upgrade, please advice.

Nitro5user83
Nitro5user83 Member Posts: 11 New User
edited 2:29PM in Nitro Gaming

Hello I have an Acer Nitro 5 AN515-41 with an FX9830P CPU. I recently purchased 2 x 16GB sticks of G.Skill Ripjaws 3200 memory sticks which according to Crucial scan should be compatible with my machine. However, after putting them in even one at a time the laptop turns on and fans are spinning but I only get a black screen. I have the latest BIOS 1.08 from ACER website and also reset my BIOS settings to default. Original RAM works fine. Despite the Crucial scan results according to the statistics the FX 9830P can only run memory at 2400MHZ but it should also run 3200 at a lower speed if I am not mistaken. Can anyone offer any advice?

[Edited the thread to add model name and issue detail to the title]

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