Screen fading to black (XV340CK), power light on and no menu options

I see other threads on the exact same subject but I am bringing this to attention again.

I phoned Acer in the Uk and they claim they've never heard of this issue and of course I am out of warranty.

The issue as follows

The screen was on and working, then started to fade black over a 5 second period.
The blue power light remains on and it looks like the backlight is on
Pressing the buttons on the monitor does not bring up any menu options.
I was able to revive the monitor by unplugging everything, holding the power button for 60 seconds and plugging everything back in. This worked for about 5 minutes before it died again
I am now unable to revive it.

Identical issues in other threads:
https://community.acer.com/en/discussion/659103/is-my-xv340ck-monitor-starting-to-fail-screen-faded-to-black-when-gaming#latest
&
https://community.acer.com/en/discussion/677617/problem-with-acer-xv340ckp-the-monitor-stopped-working-there-is-no-visual

Has anyone got any advice?

Accepted answers

All comments

Sharanji

@Jamesmclaren

Based on similar reports, here are some possible causes and solutions.
Hard Reset, Disconnect everything, including power, then press and hold the power button for 60 seconds. Reconnect and turn it back on. Try different cables and ports to rule out connection issues. Some users found that setting brightness to maximum and enabling FreeSync helped stabilize the display.

Install the latest monitor drivers and Acer Display Widget from Acer’s support page. XV340CK downloads

If none of these steps work, you might want to check Acer’s customer support for additional solutions. Acer Support

Jamesmclaren

I managed to revive my monitor for a few hours before it died again. In your expert opinion, is this an issue that can be fixed for a reasonable price? @Sharanji

DrShats

Hi, mate!

Unfortunately, my XV340CK also died today. It started to have problems since January, but I managed to revive it every time by hard reseting (no cables, 60 sec no release of the pwr button). Today the same method failed-all the backlight is on, but no picture. Same as your situation, not even the picture of the menu.