Nitro ANV15-41acer Nitro ANV15-41ryzen 5 can't find ssd drive while windows 11 installation

Emon298
Emon298 Member Posts: 2 New User

Every time I tried to instill Windows the SSD drive is not found and I cannot do anything I can't find any solution on the internet

Answers

  • Emon298
    Emon298 Member Posts: 2 New User

    Please someone help me it's my new laptop and I can't use it 😭😭

  • Puraw
    Puraw ACE, Member Posts: 16,318 Trailblazer

    Hi, it looks like you're facing an issue where your Nitro ANV15-41 with a Ryzen 5 processor isn't detecting the SSD during Windows 11 installation. For Intel CPUs, users typically need to install the RST (Rapid Storage Technology) driver, but for AMD systems, the process is different. The missing storage driver issue often occurs due to the lack of NVMe or RAID drivers. Here’s what you can try:

    Check BIOS Settings – Ensure that your SSD is properly recognized in the BIOS. If it's set to RAID mode, you may need to switch it to AHCI mode. Download AMD RAID/NVMe Drivers – Unlike Intel systems, AMD laptops may require RAID or NVMe drivers to be loaded during installation. You can find these drivers on the Acer support page or AMD’s official website.

    Use a Different USB Port – If you're installing Windows via a USB drive, try switching ports, as some USB controllers may not be recognized during installation. Create a Custom Windows Installation USB with RUFUS freeware.