XF273S Mainboard Replacement, Acer referred to third party, but third party is not responding

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spaghetti_man
spaghetti_man Member Posts: 2 New User
edited April 19 in Monitors

I am repairing a XF273 that has a bad mainboard. I have been referenced by Acer Support to reach out to CapitalData for assistance sourcing a replacement mainboard for this display. I have reached out to CapitalData at least 6 times, from phone calls to emails, and they have not answered anything over the past month.

Acer support keeps telling me to reach out to CapitalData, yet I keep explaining they do not respond. I am trying to give these people my money to obtain a replacement mainboard. Who do I need to contact to get a replacement mainboard, because CapitalData is absolutely useless.

[Edited the thread to add issue detail]

Best Answer

  • billsey
    billsey ACE Posts: 36,341 Trailblazer
    Answer ✓

    Acer shows several version of the main board, likely either from different vendors or with small manufacturing changes:

    image.png

    Try searching on those part numbers to see if there are other suppliers.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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