Acer Predator Helios Neo 16 getting hot during gaming, is it normal?

slowprocessor
slowprocessor Member Posts: 1 New User
edited April 19 in Predator Laptops

Hello there,
If anyone from Acer or the community can help, I’d really appreciate it.

I recently bought the Acer Predator Helios Neo 16 (2024 Model) with an Intel i5-14500HX, 8GB DDR5 RAM, 1TB SSD, and RTX 4050 6GB graphics from Tech Marvels BD. It performs well overall, but I’ve noticed the laptop gets quite hot during extended gaming sessions.

Is this expected from this model, or could it be an issue with thermal paste or cooling setup? Also, how can I confirm the authenticity of the laptop?

Would love some guidance or tips from other users or Acer reps here. Thanks in advance!

[Edited the thread to add issue detail to the title]

Best Answer

Answers