Acer Chromebook 511, Unit flashes 2 blue, 1 amber, 1 blue and will not start up

Scott_H
Scott_H Member Posts: 1 New User
edited April 14 in Chromebooks

Model # N23Q5

Unit flashes 2 blue, 1 amber, 1 blue and will not start up

[Edited the thread to add issue detail]

Answers

  • Sharanji
    Sharanji ACE Posts: 5,005 Pathfinder
    edited April 14

    @Scott_H

    The flashing light pattern on your Acer Chromebook 511 could indicate a hardware or firmware issue. Here are some troubleshooting steps you can try:

    Battery Reset, Connect the charger to your Chromebook. Press and hold the Esc, Refresh, and Power buttons simultaneously until the power light turns solid amber. Wait for a minute or two, then press the power button to start up.

    Power Cycle, Disconnect the charger and remove any connected peripherals. Hold the power button for about 30 seconds to drain any residual power. Reconnect the charger and try turning it on again.

    You can try a factory reset of your Chromebook Reset your Chromebook to factory settings

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊