Restart without authority, I have set the sleep and restarting setting to never. It still restarts.

petertatt_76
petertatt_76 Member Posts: 2 New User
edited April 10 in Aspire and Veriton Desktops

I have set the sleep and restarting setting to never. It still restarts after 4-5 hour.

[Edited the topic title to include the topic issue.]

Best Answer

  • billsey
    billsey ACE Posts: 35,914 Trailblazer
    Answer ✓

    OK, so a 2018 vintage system that's AMD based. Do you see any errors in Event Viewer that match up to the time of the failure? There will be a bunch of entries during the restart but there should be something helping to pin down the error that caused the restart.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • Larryodie
    Larryodie Member Posts: 1,876 Community Aficionado WiFi Icon
    edited April 10

    Please post a model number.

    Win 10 or Win 11.

    Exact time of restarts

    Along with previously suggested by RoSITA928ruiz's suggestions.

  • petertatt_76
    petertatt_76 Member Posts: 2 New User
    edited April 11
    image.png

    WINDOWS 10 TIME APPROX 5HR

    [Edited the thread to hide sensitive information]

  • billsey
    billsey ACE Posts: 35,914 Trailblazer
    Answer ✓

    OK, so a 2018 vintage system that's AMD based. Do you see any errors in Event Viewer that match up to the time of the failure? There will be a bunch of entries during the restart but there should be something helping to pin down the error that caused the restart.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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