A315-58-Internal Microphone issue with the internal mic on my laptop, driver setup app. not working.

nicholaswierzbinsky
nicholaswierzbinsky Member Posts: 2 New User
edited April 10 in Aspire Laptops

I am having an issue with the internal mic on my laptop, I have tried various fixes but the only thing that works is using an external microphone. I tried uninstalling the device in device manager then restarting laptop. I have tried downloaded the driver off of the website, but the setup application will not run.

[Edited the topic title to include the topic issue.]

Best Answer

  • Sharanji
    Sharanji ACE Posts: 5,028 Pathfinder
    Answer ✓

    @nicholaswierzbinsky

    Completly remove and reinstall the audio driver. To uninstall audio drivers in Windows, open Device Manager, expand "Sound, video and game controllers," right-click your audio device, and select "Uninstall device". If you want to completely remove the driver, check the box that says "Delete the driver software for this device" before clicking "Uninstall".
    Now try to download and install the audio driver for this model. Aspire A315-58 downloads

    If the microphone is still not working try the troubleshooting steps in this link Fix microphone problems

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

Answers

  • Sharanji
    Sharanji ACE Posts: 5,028 Pathfinder
    Answer ✓

    @nicholaswierzbinsky

    Completly remove and reinstall the audio driver. To uninstall audio drivers in Windows, open Device Manager, expand "Sound, video and game controllers," right-click your audio device, and select "Uninstall device". If you want to completely remove the driver, check the box that says "Delete the driver software for this device" before clicking "Uninstall".
    Now try to download and install the audio driver for this model. Aspire A315-58 downloads

    If the microphone is still not working try the troubleshooting steps in this link Fix microphone problems

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • nicholaswierzbinsky
    nicholaswierzbinsky Member Posts: 2 New User

    That was it thank you!