acer swift 3, whe turned on the Acer logo display for 30 minutes

09bob
09bob Member Posts: 2 New User
edited April 8 in Swift and Spin Series

Hi,

I recently bought a new acer swift 3 and have just turned it on for the first time!

I’m just wondering how long the acer logo should be displayed for? So far it’s been on screen for 30mins and even with my limited knowledge I would think that it shouldn’t take this long to start up!!

Hoping that someone can help shed some light on this.

Thanks in advance 😊

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Best Answer

  • Jack22
    Jack22 ACE Posts: 4,380 Pathfinder
    Answer ✓

    @09bob

    Dont worry,try to press and hold the power button until all lights go off.

    Then press the power button to start up, there might be few pending updates. once the updates are done you are ready to go.so try to restart the laptop.

    Click on 'Yes' if the comment answers your question!

Answers

  • Jack22
    Jack22 ACE Posts: 4,380 Pathfinder
    Answer ✓

    @09bob

    Dont worry,try to press and hold the power button until all lights go off.

    Then press the power button to start up, there might be few pending updates. once the updates are done you are ready to go.so try to restart the laptop.

    Click on 'Yes' if the comment answers your question!
  • 09bob
    09bob Member Posts: 2 New User

    jack22

    Thank you, it’s now working fine! 👍🏼