The rgb cant be controlled in any way with predatorsense and OpenRGB having errors in PHN16-72

Artin
Artin Member Posts: 1 New User
edited April 6 in Predator Laptops

I have a predator PHN16-72 laptop and The rgb can't be controlled by predatorsense and even once broke the app and i had to reinstall it and the OpenRGB app having consistent everyday errors in the reliability history . I tried reinstalling predatorsense but it didnt work and when trying to open the OpenRGB app in the files it doesn't open and gives the (This application failed to start because no Ot platform plugin could be initialized. Reinstalling the application may fix this problem.) Error.

Can anyone help me with this?

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,933 Pathfinder
    Answer ✓

    @Artin

    Please ensure your Windows and BIOS are up-to-date, and restarting your laptop.
    To check for Windows updates, go to Settings > Update & Security > Windows Update, then click "Check for updates".
    Predator sence version 5.0.1341
    BIOS update V1.16
    Acer download page: Predator PHN16-72 downloads

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

Answers

  • Sharanji
    Sharanji ACE Posts: 4,933 Pathfinder
    Answer ✓

    @Artin

    Please ensure your Windows and BIOS are up-to-date, and restarting your laptop.
    To check for Windows updates, go to Settings > Update & Security > Windows Update, then click "Check for updates".
    Predator sence version 5.0.1341
    BIOS update V1.16
    Acer download page: Predator PHN16-72 downloads

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊