Is there anybody using a PHN16-72 and facing performance issues?

Vexital05
Vexital05 Member Posts: 3 New User

I ran Cinebench 2024 for my RTX 4070 and got only 8793 Points as compared to the expected score of 11500. The maximum wattage my GPU intakes is just 45-50Watts even though it is on power and Turbo mode activated. The same is for the CPU, power intake is less hence performance is very less. Any solutions to this issue?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,907 Pathfinder

    @Vexital05

    Your Acer Predator Helios Neo 16 is underperforming, likely due to power limitations or throttling, even with Turbo mode on.

    Here's a breakdown of potential solutions:
    To check and adjust power settings and Turbo Mode on your Acer Predator Helios Neo 16 (PHN16-72), you can access the PredatorSense software and navigate to the "Power" or "Performance" settings, where you can select Turbo Mode or other performance profiles.

    Poor cooling can lead to thermal throttling, where the GPU and CPU reduce performance to prevent overheating. Ensure the laptop's vents are clear and the cooling system is functioning optimally.
    Consider using a cooling pad or even opening the laptop to inspect the cooling system if you're comfortable doing so.

    Download and install the latest NVIDIA drivers. Also update the BIOS firmware to v1.16 Predator PHN16-72

    Some background software or drivers can interfere with performance. Ensure your drivers are up to date and that no unnecessary programs are running in the background. Perform a clean boot to disable any unnecessary startup programs and see if this improves performance.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Vexital05
    Vexital05 Member Posts: 3 New User

    Unfortunately none of the above solutions helped, even after using a cooling pad and a clean boot, the points just went up by ~500. Any other solutions to try?

  • GAMING6698
    GAMING6698 ACE Posts: 8,634 Trailblazer

    I would only believe if it's underperforming or not by checking your laptop Userbenchmark. So, Download and run Userbenchmark then post result page link here

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Vexital05
    Vexital05 Member Posts: 3 New User
    edited 6:01PM

    Hi, Did all the optimizations given in the guide and ran the UserBenchmark in NVIDIA GPU Only Mode and these are the results:-


    https://www.userbenchmark.com/UserRun/70069879