Aspire A715-51G laptop only works when plugged in, Battery icon disappears & No batteries detected

core1234
core1234 Member Posts: 4 New User
edited March 31 in Aspire Laptops

Since the last 2 weeks my laptop is only running while connected to charger and turning off immediately when the charger is disconnected and the battery icon on the taskbar disappeared

I ran powercfg/batteryreport and it showed that no batteries were currently installed.

Then I tried uninstalling and reinstalling/updating the battery drivers but the issue remains. Tried updating windows, resetting battery through pinhole, disconnecting and connecting back battery physically, resetting CMOS but the problem still persists.

Please help.

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Answers

  • Sharanji
    Sharanji ACE Posts: 4,859 Pathfinder

    @core1234

    In this case you may need to replace the battery. Here's few recommended battery for this model. You may google the part number to check the availability in your region.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊