Acer Nitro V15 keyboard stopped working after 4 months Will this be covered under warranty?

Ahamed6564

My Acer Nitro V15's built-in keyboard stopped functioning properly after only 4 months of use. The store where I bought the laptop cleaned the keyboard, claiming dust was the issue, and stated that Acer wouldn’t cover this under warranty. They mentioned I would need to pay for repairs. However, the problem persists, and an external keyboard works fine. The store told me they can replace the internal keyboard and provide me with a new one. Since my laptop is still under warranty, I’d like to confirm if this will be covered under the warranty
And i have attached the image the white colored ones are working and other are not working

Sharanji

@Ahamed6564

If the keyboard on your Acer Nitro V15 stopped working within 4 months of purchase due to a manufacturing defect, it should be covered under the standard warranty. Accidental damage, liquid damage, and damages due to misuse or abuse are typically not covered under the standard warranty. You may contact Acer support in your region for more information. Acer Support & Service

Ahamed6564

https://community.acer.com/en/discussion/comment/1332982#Comment_1332982

Thank you so much for your helpful response! I really appreciate your advice and will reach out to Acer support. It’s reassuring to know this might be covered under warranty. Thanks again