I use 2 monitors
I use this monitor and a 144HZ monitor
But this monitor has a problem
I play a game with Zenless Zone Zero, and suddenly the monitor screen changes to the picture
This phenomenon occurs randomly
There are 4 problems with the monitor
- The screen is not clear
- The screen is not centered
- When I turn off or turn on the computer, there is an afterimage
- The monitor turns on and off repeatedly
The 4th problem was recorded in a video
You can see it by accessing the link below
I also uploaded pictures of other problems
https://photos.app.goo.gl/DFuhYc2JhRWYkmWA8
I live in South Korea, so I sent it for repair
The Korean company tested it, and there was no problem
So I can't repair it
I tried to replace the monitor using additional costs
But I received a reply that it was impossible due to Acer's rules
I am in a very difficult situation now
Please help me, I want to solve the problem with the monitor
What is even more surprising is that on the 144HZ monitor, I'm having trouble with this monitor even when I run the game
I'm using it by connecting it to the DP port
Below are the specs of my computer
[Edited the thread to add issue detail]