Aspire A715-76G-Some of its keys in the keyboard is not working, is it compulsory to change the key

Aswanth1431

I have Acer Aspire A715-76G Some of its keys in the keyboard is not working,

Is it compulsory to change the entire keyboard or not. If yes How much does it cost to replace the Acer Aspire A715-76G laptop keyboard.

[Edited the thread to add model name and issue detail to the title]

Jack22

@Aswanth1431

Yes, you need to change the entire keyboard. If the unit is not under the warranty call Acer support for the cost of repair.

Sharanji

@Aswanth1431

As Jack22 mentioned, you may need to change the entire keyboard.

You can try few troubleshooting and potentially fix the issue without a replacement.
Here's a breakdown of potential solutions:

Troubleshoot Before Replacement:
To reset your Acer laptop using the battery reset pinhole, first ensure the laptop is turned off and unplugged from the AC adapter. Locate the battery reset pinhole on the bottom of your laptop, usually marked with a battery icon. Using a small paperclip or a similar object, press and hold the reset button inside the pinhole for about 5 seconds. After releasing the button, wait for approximately 5 minutes before plugging in the AC adapter and powering on your laptop.

A simple restart can resolve temporary glitches.
Pop off the keycap and look for any dirt or crumbs, then clean it with canned air or a soft brush.
Outdated or corrupted drivers can cause issues.
Ensure the correct language and layout are selected.
If possible, connect an external keyboard to see if the issue persists.

When Replacement Might Be Necessary:
If the issue persists after troubleshooting: You may need to consider replacing the keyboard.
Some Aspire models require replacing the entire palm rest assembly: This includes the keyboard, so you may need to replace the entire top part of the laptop.
If liquid damage occurred: Liquid spills can damage the keyboard and require replacement.

If you are in India, you may contact your nearest Acer repair center to check the cost to replace the keyboard or cable. Acer India