Predator X49X monitor keeps saying update but never does and keeps looping.

DaveBlaZ
DaveBlaZ Member Posts: 2 New User
edited March 18 in Monitors

Hi

I have an issue, the monitor keeps saying update but never does and keeps looping.

I dont see how it can update as it doesnt have internet access !

I have tried to contact Acer but both the live chat will not work or the email validation so i dont know what else to do.

[Edited the thread to add issue detail]

Answers

  • Sharanji
    Sharanji ACE Posts: 5,052 Pathfinder

    @DaveBlaZ

    If your Acer monitor keeps prompting for an update but gets stuck in a loop, try a power reset by unplugging the monitor's power cable, holding the power button for 30 seconds, and then reconnecting the power. 

    You can check other options to contact Acer support in your region here Acer Support

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • DaveBlaZ
    DaveBlaZ Member Posts: 2 New User

    Tried but issue still exists.