How do I download and install drivers on my C27-1800?

mikey47
mikey47 Member Posts: 1 New User

I had to reset my C27-1800. Now, it says there is no internet connection and it can't find the driver for the Realtek GamingGbE Family Controller.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,833 Pathfinder
    edited March 17

    @mikey47

    Here's the driver page for you C27-1800 Drivers & Download

    Is the ethernet connection working?

    You can do this by going to Device Manager > Network Adapters > Realtek PCIe GBE Family Controller > Properties > Advanced tab > Speed & Duplex option. Change the value from Auto Negotiation to 100 Mbps Full Duplex or 1.0 Gbps Full Duplex, depending on your network speed.

    Also try these steps
    Did a network reset
    Go to the Command Prompt and ran as the Administrator
    Type in netsh int ip reset. Press Enter.
    Type in netsh winsock reset. Press Enter.
    Type in ip config /release. Press Enter.
    Type in ipconfig /renew. Press Enter.
    Type in ipconfig /flushdns. Press Enter.
    Restarted Computer

    Then turn off the computer. Unplug the cord to the Power Supply. Pressed the Power Button for 15 seconds. Plugged back in the Power Supply Cord. Turned on computer and the Realtek 2.5gbe gaming family controller was now listed as working properly in the Device Manager.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊