Predator Sense wasn't on the list for a scenario profile when tried to reinstall

Izoel
Izoel Member Posts: 3 New User
edited 7:23PM in Predator Laptops

I reinstalled Predator Sense because it wasn't working properly, but when I wanted to add an app that wasn't on the list for a scenario profile, it always said that the app was already on the list even though it wasn't.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,696 Trailblazer

    Hi, Stop and Disable psSvc in Windows Services-Properties-Startup type and click on Apply. When you still cannot install Predator Sense, run these 3 commands:
    SystemRoot%\System32\lodctr.exe /R
    %SystemRoot%\SysWow64\lodctr.exe /R
    winmgmt.exe /RESYNCPERF

  • Diya1811
    Diya1811 Ally Posts: 425

    @Izoel

    Open Task Manager, go to the "Processes" tab, and close all Predator Sense processes. Then, go to the "Services" tab, locate the Predator Service (PSSvc), right-click on it, and select "Start." If the status remains "Stopped," right-click again, select "Open Services," find the Predator Service, double-click on it, and set the Startup Type to "Manual." Save the settings and try to start the service again. If that doesn't resolve the issue, uninstall the current Predator Sense app from your computer, restart your computer, and download the latest version of Predator Sense from the Acer support website. After installing it, restart your computer again and check if the issue is resolved.

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful

  • Izoel
    Izoel Member Posts: 3 New User

    Thank you very much for your answer,
    I show some screenshots where this problem occurs:

    • I am using the latest version of Predator Sense (5.0.1341).
    • I have tried uninstalling and reinstalling Predator Sense.
    • The application that I want to link with Predator Sense has previously been linked, but because Predator Sense was uninstalled and reinstalled, the application that was linked disappeared from the list.
    • When I try to add the application that I want to link again, an error appears: This App Already Exists in the List, even though the application is no longer in the list of apps links in Predator Sense.