Aspire 7 laptop only shows blue flashing and amber lights flashing, no power

Ysatez
Ysatez Member Posts: 1 New User
edited March 21 in Aspire Laptops

help, how to fix this laptop, when I charge it without the battery, there is no power but the blue flashes light for a time when I try to press the power multiple times and when I try to power on with the battery and charged it, it has a amber light but again the blue light flashes a single time by doing the same thing. Any solutions to this prior issue? Thanks and I will love to hear it

Answers

  • Puraw
    Puraw ACE, Member Posts: 16,015 Trailblazer

    Hi, don't try to run your laptop without a battery, Windows will shut the system down or the laptop won't boot without battery. Run a battery report: paste this in the command prompt: powercfg /batteryreport and open the report with your Edge browser, right click or press Ctrl+P and select "Print to Microsoft PDF", attach the report to your reply, type @Puraw or use "Quote" when you reply so I will get an alert.

  • Axxo
    Axxo Member, Ally Posts: 1,445

    If your Acer Aspire 7 isn't powering on, try a hard reset by disconnecting the power cord, removing the battery (if possible), holding the power button for 30 seconds, and then reconnecting everything.

    1. Basic Checks:
      Power Source:
      Ensure the laptop is connected to a working power outlet and the power adapter is functioning correctly.
      Power LED:
      Check if the power LED is lit when the power adapter is connected. If not, the power supply might be faulty.
      External Devices:
      Remove any external storage devices (USB drives, SD cards) or peripherals (docks, hubs, monitors) as these can sometimes prevent the laptop from booting.
    2. Hard Reset (Power Cycle):
      Unplug and Remove Battery (if possible): Disconnect the power adapter and remove the battery (if it's a removable type).
      Press and Hold Power Button: Press and hold the power button for 30 seconds to drain any residual power.
      Reinsert Battery and Reconnect Power: Reinsert the battery (if applicable) and reconnect the power adapter.
      Try to Power On: Attempt to power on the laptop.
    3. Battery Reset Pinhole (if applicable):
      Locate the Pinhole: On some Acer laptops, there's a small pinhole (battery reset pinhole) on the bottom or back, usually with a battery symbol nearby.
      Use a Paperclip: Insert a paperclip or similar tool into the pinhole and hold it for 15-30 seconds.
      Release and Try Powering On: Release the paperclip and then attempt to power on the laptop.
    4. Safe Mode:
      Try to Boot into Safe Mode:
      If the laptop still won't power on normally, try booting into Safe Mode to see if the issue is software-related.
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